Driver-based on-demand transport services that are reliably operated
CleverSolutions manages on-demand transport services in public transport – stably, efficiently, and with clear operational responsibility.
Reliable operation of on-demand transport services
On-demand transport services are an important complement to traditional scheduled services, creating flexible mobility in both urban and rural areas.
However, the success of such systems is not determined at their launch – but in their daily operation. CleverSolutions takes on precisely this task:
We ensure that on-demand transport services run stably and function reliably long-term.
This requires precise management: Only when all elements work together can a transport service be created that is attractive to passengers and viable for clients.
However, the success of such systems is not determined at their launch – but in their daily operation. CleverSolutions takes on precisely this task:
We ensure that on-demand transport services run stably and function reliably long-term.
This requires precise management: Only when all elements work together can a transport service be created that is attractive to passengers and viable for clients.
The success of on-demand hinges on its operation.
Our comprehensive on-demand solutions enable us to offer cost-efficient and professional operation of on-demand transport services and continuously optimize this service. Depending on your needs, you can choose between individual services or our full-service package.
01/ Launch
Betriebsaufbau & Infrastruktur
Betriebsaufbau
We possess extensive expertise for the rapid and efficient establishment and implementation of attractive on-demand transport. We support our partners at every step of the launch process: From the recruitment of driving personnel and the establishment of the fleet and depot to the setup of the charging infrastructure.
Fahrpersonal
A central component of on-demand transport. Drivers shape the user experience of on-demand transport and therefore play a crucial role in daily operations. Through a professional recruitment and training system, we ensure that qualified driving personnel are available for your on-demand transport.
Fuhrpark, Betriebssitz & Ladeinfrastruktur
A modern, well-equipped fleet of vehicles, tailored to the needs of passengers and drivers, is essential for a successful service. From the acquisition of electric vehicles and the establishment of the operating site to claims management, we stand by you as a competent partner.
02/ Operational Control
Betriebssteuerung. Effiziente Steuerung für Ihren Verkehr
Driving Personnel Management
We ensure efficient operational management for control center staff and drivers. Transparency, communication, and a motivated team of drivers are our top priorities to ensure efficient and smooth operations.
Fleet Management
Our fleet management ensures high operational availability and reduces costs for maintenance, breakdowns, and repairs. Operations are monitored in real-time, with the position and status of the shuttles considered at all times.
Shift & Deployment Planning
We create location-specific shift schedules based on detailed demand forecasts, and model and optimize them as needed. Our dispatchers can view all shifts and quickly fill in for absences.
Customer Support
Customer Support
Customer Support
Upon request, we manage all customer inquiries and complaints. We handle the desired contact channels as part of a multi-channel support system. We always adhere to the quality standards of a pre-agreed Service Level Agreement.
03/ Technology
Softwarelösungen entlang der kompletten Wertschöpfungskette
If required, we also provide the ride management software. This includes the technical solution for implementing the ride-pooling concept: An algorithm bundles ride requests and navigates drivers to the respective pick-up and drop-off points of the booking.
Passengers can book rides and receive all important information regarding prices, waiting times, and arrival times. For this, we work closely with one of our experienced partners.
Passengers can book rides and receive all important information regarding prices, waiting times, and arrival times. For this, we work closely with one of our experienced partners.
